Creating an effective LinkedIn Professional Headline

Here are a few of my favourite, inspirational and quirky professional headlines from LinkedIn profiles.

Benefits of a powerful Professional Headline:

What do people find when they Google your name? Try it and find out. Google rates LinkedIn profiles very highly, so it is very likely to be one of the top search results when people search for your name on Google. Here are a few more benefits of spending time on creating a powerful professional headline on LinkedIn?

• Helps you stand out from the crowd
• First impressions count
• First step in controlling your identity online
• Authoratative resource on your career
• Helps you collaborate with others
• Higher position in LinkedIn search

Here are 3 tips to consider when creating your professional headline:

1. Remember to include your keywords
2. Make sure you stand out from the crowd
3. Explain how you help people and their businesses - don't just talk about yourself.

If you would like to share your own favourite LinkedIn professional headlines, whether it's your own or someone else in your network I would love to hear from you.

http://www.linkedin.com/in/rhysbmjones
http://www.linkedin.com/in/hrmking
http://www.linkedin.com/in/sharongaskin
http://www.linkedin.com/pub/denise-liebermann/4/939/a92

How to complete your LinkedIn profile to 100%

Before you can start building your network and developing business relationships on LinkedIn it pays to invest some time in providing a 100% complete profile.

Why?

To improve your online visibility and create a good first impression. Google values the information provided by LinkedIn, therefore when someone searches for you in Google it is highly likely that your LinkedIn profile will be at the top of the Google search results.

If you were looking for someone on Google and found a half filled LinkedIn profile with a bland headline, what sort of first impression would you create?

When someone searches for you in Google this is the information they will see:

Therefore, your name and headline are the most important things to get right to create a memorable, useful impression that makes the reader want more.

Get found in the LinkedIn results

In order to increase the likelihood of people being able to find you in LinkedIn, it helps if you have filled out your LinkedIn profile fully. People with 100% complete profiles rank higher than those with information missing.

How do I get a 100% complete profile?

Just make sure you have the following:

• A profile photo - Ideally professional headshot not a holiday photo
• A profile summary
• A current position
• 2 past positions
• Education
• Specialities
• At least 3 recommendations - How, write them for others or just ask politely!

Like to learn more about making LinkedIn work for you and your business? Attend our Understanding LinkedIn Workshop, just £25 per person.

How to use Twitter Search

Twitter is a fabulous business research tool. To understand the basics of using the information available on Twitter here are a few ideas:

• Market Research - You can research what your target market are talking about
• Competitor Analysis - You can research what your competitors are talking about.
• Enhancing your Expertise - You can search for the most relevant topics that just you’re interested in and differentiate yourself from other businesses.

Searching by your Keywords

• With any industry there will be a long list of keywords that might be relevant to you. I would think about 7 or 8 hot topics that are relevant to the products/services you offer and do a regular/daily search to see what people are talking about locally.
• You can search on popular topics in your industry, latest news, legislative updates, software updates, politics, offers and promotions, job openings, etc.
• Once you've found people who have something worthwhile to contribute, follow them. You want to follow people who are actively participating in Twitter conversations on your key topics.

Searching for the right people to Follow

• First you need to be clear who your target market is. Build up a customer profile for their likes, dislikes, where they hang out, who they follow and admire, what information is relevant and interesting to them.
• You can follow your clients and prospects, but also follow people that your target market like – so you’re building a similar ‘Following profile to them’ this way you may appear in their recommendations on who to follow.
• Reflect your own personality, develop yourself as a thought leader for your industry or specialism. To do this you need to follow people you admire, respect, leaders in your field etc. Also consider governing bodies and best practice organisations.

Searching for Competitors

• Don't obsess about what your competitors are doing, invest more time developing your own strategies, promotions and content. But it won't do any harm checking out who you're competing with locally and what they are talking about.
  

What are Twitter Trends?

Twitter's Trending Topics algorithm identifies topics that are immediately popular, rather than topics that have been popular for a while or on a daily basis, to help people discover the "most breaking" news stories from across the world. We think that trending topics which capture the hottest emerging trends and topics of discussion on Twitter are the most interesting.

About Twitter's Trending Topics

• To see a quick snapshot of the most tweeted-about topics on Twitter, look to the sidebar on the right of your homepage. You can also see trends in many of our mobile clients and on the mobile web.

• From news stories to the latest buzz about movies, music and more, the trending topics reflect what new or newsworthy topics are occupying most people's attention on Twitter at any one time.

Note: You may notice that some topics come with a number sign "#" before the word or phrase. This is called a hashtag and was put there specifically to mark it as a topic so that people can follow the conversation in search.

Localise

Twitter can either show you topics that are trending worldwide or those that are trending in one of more than 100 cities and countries.

To change views:

1. Click change next to your location name in the sidebar. A pop-up menu will appear, displaying a list of countries.

2. Click on the country of your choice. If that country has specific cities as an option, you’ll be able to choose a specific city.

- Clicking a location will automatically update your home sidebar and display topics from your chosen locale.

- The green checkmark signals your chosen location. Click on the X to close the location window.

3. You can switch locations at any point by clicking on change to bring up the full list of options again.

Please note:

• If you don't see your country or city, it means there aren't enough Tweets from that geographical area to create a quality list. Locations are not manually selected, but rather displayed dynamically based on tweet volume.

• When you click a topic listed under your local area, you will be shown the overall search results for that trending topic, not the local search results for that topic - to get an overview of the local Tweets on a local trending topic, use advanced Twitter Search operators.

These are just a few tips on how to use Twitter Search. This forms just part of your overall Twitter strategy which is what we'll be discussing in our next Blog.

If you're interested in learning more about why we think Twitter works well for business, sign up for our Understanding Twitter Workshop - just £25

How to create the best Twitter Profile

Summary - Creating the right first impression is important when doing any kind of business networking, so this blog will concentrate on getting the right look for your Twitter Account or Profile page.

Your Twitter Profile

The building blocks of any social network are user pages known as profiles. It’s a good idea to do whatever you can to reflect your personality and personal/company brand, without going over the top with bold colours that might put some followers off!

• If you work for a large organisation you can create a company Twitter Profile, using your company logo and information.
• If your company has a recognisable spokesperson, you can create a profile for them.
• If you are the owner of a SME, self-employed, freelance or a consultant it might be best to use a combination or your logo and personal information.
• Personal accounts. You can use Twitter to communicate with your friends and family.
• Multiple accounts. You can have more than one account. So it might be appropriate to have a personal and business account and make sure you’re logged into the right one when you’re telling all your friends what your plans are for the weekend!

What's an Avatar?

People will read your Tweets next to a small avatar 48 x 48 pixcel square image, this is called your Avatar.

For a Personal Twitter Account your avatar = Your photo

For a Business Twitter Account your avatar = Your logo

How to change your Avatar:

1. Log in to www.twitter.com

2. Click Settings.

3. Click on Profile on the fifth tab of your navigation bar.

4. Click the Browse button next to your profile image.

5. Choose which file to load.

6. After selecting the file, click Save at the bottom of the page.

2. Your Twitter Bio

You have just 160 characters to explain who you are. Having a Bio means you will have more followers on average. If you Bio contains the words, Official, Founder or Expert again you can expect above average number of followers.

3. Your Twitter Background

We recommend changing your Twitter background to reflect your corporate branding, this is what you need to do:

1. Log in to www.twitter.com
2. In the top navigation bar, click Settings (or go to http://twitter.com/account/settings)
3. Click the furthest tab on the right, labelled Design
4. Select a template by clicking on it, or upload your own background image by clicking "Change background image." (figure 1)
5. Save your changes when done
6. If you want to customise the sidebar and font colours of your page, click "Change design colours"
7. Click any of the boxes to change your colours; click Done when you're finished. (figure 2)

The standard background image dimensions for Twitter are:

• File Dimensions: 960 px by 720 px
• Horizontal position: 20 px from the left (to give yourself some padding).
• Vertical position: 14 px from the top (will line up your graphic with the top of the twitter logo. Our eyes like symmetry).

Note: Whilst these haven’t been officially documented by Twitter, but have been unofficially documented all over the web between graphic designers and the social network community.

Creating the right first impression is important when doing any kind of business networking, so once you've got the basics right, you'll be ready to start using Twitter yourself and making the right connections - which we'll discuss in my next Blog!

If you would like to learn more about Twitter Best Practise for Business, sign up to our Taster Workshop today, prices start from just £25/session.

How Social Media improves your SEO...

• Want to learn how social media improves your position in the search engines?
• Want to know why social media is relevant to improving your business sales pipeline?
• Looking for the missing piece in your social media strategy?

Why bother with Social Media?

In under 7 minutes this video answers this fundamental social media question using simple language and diagrams.

Thanks to SEO2020.com for their short & simple Youtube SEO explanations

Some of the key points:

• Locate the specific networks that you need to be involved in
• Listen to what their needs are, what questions are they asking?
• Answer those questions through the content you produce
• Find your content "Evangelists" or communicators who will shout about your content
• Build your community who are interested in your message
• Choose the right community for you

Want to learn how to engage and convert your website visitors into brilliant customers?

Attend our Internet Marketing

Taster workshop

For just £25

We will give you the right advice, tools and focus to attract more people to your website on a small budget.

Our Social Media Workshops are available in Worcester & Bromsgrove, to find out more please visit our website.

http://inventiveworkshops.com/

Choosing the right keywords for you

On Page Search Engine Optimisation

If you have been looking into improving your natural position in the Google search results (or any other search engines results) you'll probably know that the first step is improving your page content and one of the easiest ways to do this is by including the keywords that people use to search for your products/services, into the content of your web pages. My previous blog explains the two main types of Search Engine Optimisation (SEO), and improving your page content is the first, easiest step to take.

Beating the Competition

What we look at in this blog is after you've got your list of keywords, what's the next step?

Most of us don't have a completely unique product or service, there will be other people who offer the same or similar products/services that we do, and therefore use the same keywords (competition). It could also be the case that your competitors seem to rank higher than you in the search results, even though you think you may be including all the top, most popular search terms in your content.

Finding your Niche keywords or phrases

This article shows you how to use the "Google Keywords Tool" to find possible niche keywords and phrases that you could use, to improve your Google ranking. It is vital that you do offer the products and services and don't just include them in your page text (if you did this people would arrive at you page expecting to find a product, discover you don't offer it and quickly leave your page resulting in a "bounce"). Bounces form part of the algorithm that lowers your position in search engine results. The three things we will be trying to achieve in this order are relevancy, least competition and then search popularity.

How do we find the best/right keywords for us?

After carrying out your initial exercise to think of all your relevant keywords, you should have a list of around 20 - 25 keywords or phrases for each product/service that you offer. When you use the Keywords Tool - you enter keywords and phrases relevant to one product at a time.

Using the Google Keywords Tool

First of all search for the "Google Keywords Tool" using Google search.

1. Type in all your keywords and phrases - one per line
2. Tick the box - "Only show ideas closely related to my search terms
3. Open - Advanced Filters and Options
4. Choose you target audience location and main language
5. Don't include adult ideas - unless you're in the sex industry
6. Show ideas and statistics for - Most of the time how will they be searching? From their desk on a laptop or from a mobile?
7. Filter Keywords:
   Local Monthly Searches
   Here you want a decent online audience size, this is relative to your product/service. E.g. Here I have stated that I want at least 1000 local searches/month.
   Competition
   To find out what the niche search terms and phrases are for your business – you want to choose “Low” competition.
   Global Monthly Searches
   If you wanted to target foreign markets you could choose this to be high and local to be low. E.g. Here I have stated that I want at least 5000 local searches/month.

Select the picture to enlarge the Google Keywords Example...

Discovering the most effective keywords for your business and to maximise your online transactions is an exercise that needs to be done over a period of time. The best thing to do is choose your list, check you results each month and see which terms results in the best traffic/conversions for your business.

If you would like to learn more about Search Engine Optimisation and improving your own online marketing strategy we are offering Monthly Inventive Workshops in Worcester and Bromsgrove - Prices start from just £25 per taster session - Book your place today.

What is SEO or "What is Search Engine Optimisation"?

Definition of SEO
Search Engine Optimisation simply means improving your website so that it appears high in the organic (not paid for) search engine results.

The most popular search engines are Google, Yahoo and Bing and good (best practice) search engine optimisation techniques are pretty similar across all three.

There are two main types of SEO, on-page and off-page. Generally on-page relates to having high quality, relevant content that meets the needs of your searchers (or the search queries that your target audience types) and is content generated by you or your company and therefore within your control. Off-page optimisation generally relates to links to your website made by you or preferably other people and therefore not in your control.

On-Page Optimisation

Search engines are so quick and effective, because we want people to find our information when they search for our products and services. So when they search for our products and services we try to meet that search criteria by including those "keywords" they are searching for in the content of our pages. Moreover, if someone (or our potential customer) asks us a question, we try our best to answer that question.

Search engines reward websites that are relevant by ranking their web pages higher in the search results. This ensures that the search engine is working effectively.

The algorithm (mathematical equation) that search engines have developed (and improve and change all the time) only have one aim in mind - to deliver relevant, high quality results for the searches that people enter. If you try and gain a foothold in the rankings that you don't deserve, the search engines will find you out and punish you, they can do this by excluding your website from their search results altogether. Concentrate on improving the information you provide to your customers and you'll be rewarded over time by high rankings. If you include keywords just to get people to your page and then the content is poor - people will quickly leave that page - this is a "bounce" get a high "bounce rate" and this will send you down the search engine rankings.

Off-Page Optimisation
While we can control some of our inbound links, the majority and the ones that search engines favour are links made by other people. This is a way of letting the search engines know that it's not just the person who owns the company that verifies this website has good, relevant content about the products and services it offers but that it had been recommended by a third party.

By getting more inbound links from other people, this improves the authority of your website. The longer your website has been established and the more inbound links that it has the higher it is likely to rank.

Where do I start?
If you are just beginning to learn how to improve your web ranking, start by thinking about what products and services you offer and who will be searching for these. Assuming your target audience are likely to search for your products online, next think about creating a list of keywords (words or phrases that people use to search for your products and services).

No two people search for things in the same way (or using the same words and phrases), so next ask all of your colleagues to do the same so that you have a comprehensive list. now you're ready to optimise your keywords - which is the next Coldicott Freelance Training SEO Blog - sign up and receive the next Blog in your inbox.

In the picture we can see an example of a keyword list for "Handmade Chocolates".

Search Engine Optimisation Taster Workshop?
If you would like to learn more about, website optimisation or search engine optimisation for your website - you might like to attend our Search Engine Optimisation Taster Workshop.

Click here to book your place

How to Schedule in Bulk using Hootsuite

One of the most common excuses I hear from people for not using Social Media is that they don’t have enough time. Social Media Management Tools like Hootsuite enable you to manage your time better by scheduling a load of updates in one go. This can be particularly effective for social media marketers who are scheduling their tweets around specific marketing campaigns.

Scheduling in Bulk...

1. Log into Hootsuite

2. Click into the top left-hand corner, like you are about to write an update.

3. Select the ‘Schedule’ button, followed by the ‘Schedule in Bulk’ button as above…

4. This will open a new window, ‘Bulk Schedule Updates’. Select ‘Download Sample.csv and open this in Excel. You'll see three columns, Column A is for the date and time (follow their format), Column B is for your update/tweet and Column C is for your URL.

You can schedule up to 200 messages at a time but you can’t schedule the same message twice.

Once you’ve written your updates, save the CSV file and then you are ready to upload them to Hootsuite. Simply choose your file and then choose which account the updates are for.

If you make a mistake – Hootsuite will let you know and

not upload your updates until you have corrected the problem in the excel spread-sheet, saved it and then choose it again.

For example, the problem with this upload is that 2 tweets have been scheduled for the same time…

When you have uploaded your updates successfully Hootsuite will let you know, see left…

Here's a run through of the Hootsuite rules for Scheduling Updates in Bulk:

• - Format: DD/MM/YYYY HH:MM,"MESSAGE","URL"

• - All dates/times are relative to currently selected time zone

• - URLs must contain "http://"

Example message: 16/11/2010 17:35,"Your message here","http://website.com"

• - Schedule messages at least 10 minutes from upload time

• - Assign times in 5 minute increments

• - Only one messages per time slot

• - Duplicate messages are not allowed

If you are interested in learning more about social media marketing and would like to attend a workshop, have one to one training or discuss other options please call Helen on 01905 23902.

How do I build my social media strategy?

In short like you would build any other marketing strategy.

1. Why am I doing this in the first place?

First you need to establish what it is that you want. Would you like more leads into your website, to expand your audience on Twitter or Facebook, build a network of local business prospects or publicise an upcoming event?

2. Who are my target audience?

Once you’ve clarified what it is that you’re trying to achieve, the next question is who is my target audience and where do they hang out? So if you are a local arts and crafts company looking for direct customers and some local resellers, you need to decide what type of social media they use. Probably Facebook and Twitter will be most popular for the consumers and to target specific resellers, LinkedIn and local business retail groups.

If you are a company who only deals with large construction firms and project management companies, you need to think what type of social media might they use and where do they hang out. Mostly LinkedIn also easy to target specific companies and individuals and maybe Twitter.

3. What resources do I have?

Once you’ve decided what it is you want and who you wish to target, you might ask yourself how much time and money do I have to spend. If you have a limited budget you might decide to only use free social media sites that you can manage internally. If you have a little more money you might want to decide whether it would be best to get some help and outsource some of the responsibility. Set yourself a time limit so that you can measure the effect of your campaign.

4. What’s my plan?

Planning is vital. It is all too easy to start using social media tools without a proper plan or strategy and then wonder where your time went and why you have very little to show for all your effort. If you create a schedule, delegate some of the time it takes to the people best suited to using the different social media tools available.

5. How do I know whether it’s been a success?

Once you’ve reached your deadline – whether this is a month or six weeks, you need to think – how many web leads did I used to receive into my website? How many leads do I receive now? Or have the number of phone enquiries improved? Do I have more facebook Likes? Etc. Where do I rank in Google? Has this improved?

6. Test and repeat.

Once you have carried out your initial social media marketing experiment, see what worked well, what didn’t work – change it and repeat. Getting your Social Media Marketing right for your company is a learning curve, but you have to start somewhere to see if it could work for you. With many things, it’s a case of seeing what works best and persisting with these.

Social Media is not a mystical, science where just a few experts hold all the answers. Social Media owes a lot of it’s success to how free, easy and generally accessible it is.

Thanks to Paul Brindley http://twitter.com/midsinsolvency who recommended this Blog Topic at our Professional Panel meeting on Monday, I hope it answers your question Paul?

To everyone else if you’re still not sure – please give me a call on 01905 23902, I’ll be happy to point you in the right direction.

Connecting With Journalists on Twitter

Introducing our first guest blogger Belinda Bull, owner of the increasingly successful Net2Nana online gift shop for mums, grandmas or any lady who deserves a fabulous treat.

Just 12 months ago Belinda started using Twitter and one of her main objectives was she wanted magazine articles about her new online business published in a selection of relevant, targeted publications.

12 months on she reflects on what worked well and shares these tops tips with you.

The recently published 4th Annual Digital Journalism Study showed that 47% of journalists used Twitter “as a source”. With this information to hand we really can’t afford not to build relationships with journalists and let them help us promote our businesses.

So here are my top 10 tips to make sure you are using Twitter to it’s full advantage.

1. Make sure your Twitter profile reflects what you want your business to be known for and what your area of expertise is.
2. Raise your Twitter profile, become known as an expert in your field and make it easy for journalists to find you as well as you finding them.
3. It’s never too soon to start building relationships with journalists on Twitter, plenty of companies start tweeting weeks before they even officially launch. Even once you have a built up a rapport with a journalist they can be working several months ahead so the time to start working on having your product/company featured in a publication may be up to 12 months in advance.
4. Use and love hashtags – #journorequest, #mediarequest etc. but add one to any tweet that you want journalists searching for info on a particular subject to find.
5. Be prepared to do some unpaid, uncredited work for a journalist before they run a great feature on you! I supplied one writer with a couple of quotes before she pitched my story to an editor, my reward was a fab 500 word article about my company complete with photos and links to my website.
6. Follow all the journalists connected to your field, chat, tweet, retweet and communicate with them. Don’t be too upset if some don’t follow you back.
7. Everyone loves to be flattered so if they make any relevant tweets about your industry acknowledge this by retweeting (RT) them.
8. If you write a piece on a blog make sure you put a link to it on Twitter, it’s a great way to expose your writing to a wider audience and raise your profile as an expert.
9. Similarly, if you write a press release provide a link and tag it with #journorequest, ask journalists if they’d like you to email them a copy. This is so much better than sending unsolicited press releases.
10. Don’t forget it’s a two way deal, the journalists want plenty of new, lively, interesting, informative copy to fill their publications and you want publicity for your company!

I also feel I should mention media strategist Michelle Drapeau, Twitter name @Lexi_Pop, a lovely lady who’ve I’ve got to know through Twitter, her blog www.lexipop.co.uk provides free information to help businesses gain publicity in the press The Writing Shop.

Enjoy connecting on Twitter and you’ll be surprised what you can achieve with 140 characters! I’d love to know about your experiences too.

Belinda Bull - Net2Nana

Look out for Net2Nana in next months Best magazine July 2011 & Essentials August 2011.

How to Use Social Media More Effectively...

"How to use Social Media more Effectively", this is the title for the Workshop I'm delivering next week with Rather Inventive a rather clever, company who help local businesses to use the internet more effectively.

Here I'll summarise the main topics to be covered.

1. Why use Social Media in the first place?

Generally, the people I meet seem to agree that they need to implement Social Media but are still uncertain as to why. Those that still require convincing often it's because Social Media is less relevant to their audience and the type of industry that they're in or they're reluctant to change from what they already know.

The other day a colleague of mine brought this Wine Blog http://www.underwoodwines.blogspot.com/ to my attention. The owner discusses how many sales he receives as a result of Social Media Marketing in his article titled, "The Social Grapevine". What I found most interesting was this question he came across when completing a Social Media Questionnaire for a child's school project.

"Would you (on a scale of 1-10) say you were more likely or less likely to do business or buy a product from a company or person you have engaged with on social media?

Without hesitation I ticked 10 and then realised what had happened. Social media had become so powerful that I would put any company I had engaged with above those I had not. Not as stupid as it sounds though, social media lets you meet the human behind the brand, get to know the personality before you walk in the door. Lets face it, at the end of the day people do business with people. Its a phrase used a lot by a company I have engaged with and met up with through twitter, Local Faces, and they are right. Social media is just that, people talking to other people."

Valid point? I think so. So at the start of the workshop we'll be thinking about "What are the reasons for getting involved with Social Media?".

Dilemma - Engaging your Audience

When I got asked to do this presentation, The initial problem is pitching the content at the right level to meet the audiences expectations and level of knowledge. I hope to achieve a good balance of explaining the "Bigger Picture" where Social Media is concerned and have enough detail for the more advanced users to pick up some tips as well.

This can also be a problem with Social Media. The first thing you need to understand is who your target audience are and what they are interested in before you start to write your blog article.

We hope to run some exercises that help you examine this in more detail for your own business. You can then take these back and implement them later.

Social Media Benefits:

I hope that soon people will not only understand what the benefits of Social Media are but see them working for their own business. So we'll also be discussing why use Social Media in the first place. For me there are two main reasons firstly because the older, more traditional ways of marketing are simply having less affect than they used to and secondly I see a better conversion for people that have actively sought my services - rather than me approaching them. Thirdly, because I have limited staff resources and therefore see Social Media a better investment of my time, fourthly... well you'll have to attend the workshop to here the other benefits!

Top Tips

Top Tips for improving how you use some of the most popular UK Social Media platforms concentrating on: Blogs, Twitter and LinkedIn. I don't profess to know everything about social media, although hopefully more than some. We will share our top tips for social media and find out what works best.

Any other business - All our workshops aim to be interactive, informative and fun and we hope that you all manage to learn some new skills to implement back at the office.

So if you have any questions you'd like answered, just let me know.

To attend any or all of the series of 6 action based marketing workshops please visit...

http://www.ratherinventive.com/internet-marketing-workshops

5 Top Tips to help B2B’s on Facebook

Over the past six months, I have seen more B2B businesses start using Facebook as part of their marketing. The ever increasing popularity of Facebook, has been enough for some business owners to say, what have we got to lose by adding Facebook as another ingredient to our marketing mix.

If you are a B2B business, ultimately the people who buy from you are still people and the whole emphasis of Facebook is engaging and communicating with people.

Here are 5 Top Tips to help you get more from your Facebook Page:

1. Engage with your customers

To increase your ranking in the Facebook search, the most important factor is the amount of two way interaction (number of Likes, Comments and Shares) that people add to your page.




There are a couple of ways of doing this effectively.
Ask questions that will get a reaction from your audience.
Ask open ended queestions that enable people to comment easily.
Add statement that people can easily ‘Like’.
Add stuff that funny or informative, that people might like to share.

2. Maximise the size of your profile picture

Many people are unaware that the size of your Business Page Profile Picture can be up to 180 x 540 pixcels. This allows you to not just add your company logo, but also add a summary of what your company does or your USP’s. You can even add your telephone number and a call to action, perhaps visit our website for more information...

3. Add Profile Photo’s.

At the top of your Wall you can have up to 5 different photo’s. Make sure to add photo’s that demonstrate your expertise, your products and your customers. You are selling to people, so it’s good for your potential customers to see other customers being happy, satisfied and liking your product or services.

4. Maximise your Online Presence

Facebook has the facility for you to add lots of applications and additional tabs along the lefthand side, use them. You can add your company Blog, you can create bespoke web pages, you can add your twitter account, you can add customer surveys, there are discussion boards, you can even run incentives like Competitions…

5. Run Competitions and Promotions

We all have to start our Facebook Business Page with no ‘Likes’ to start with and we all want to grow our Facebook fan base, so we know we’re not just updating our pages for our own benefit, we want to be communicating with our clients and prospects. The quickest, easiest way to get a good following is to run a competition. If this is something you’re interested in doing make sure you do this using an app and not directly from your wall, it’s against Facebook Policy and could result in your account being closed down.

A couple of Apps you can use for FaceBook Competitions

http://northsocial.com/apps/sweepstakes/

http://northsocial.com/apps/fan-offer/

The Facebook Policy on running Competitions and Promotions

http://www.facebook.com/promotions_guidelines.php

If you have any top tips or examples of great Facebook Business pages, we would love to hear from you.

Many Thanks Helen

Top 10 New Blog Ideas...

Use alternative story forms (ASFs) - what are ASFs?

Alternative story forms (ASFs) are content formats other than traditional long-form narratives you might typically use in your newsletter.

Show me some examples of ASFs

1. Top 10 lists like this one!
2. 'How to’ features.
3. Case Studies
4. Bulleted Lists
5. Videos & Podcasts
6. Checklists
7. ‘Did you know’ facts/hints
8. Interviews
9. Charts/Graphs & Surveys
10. Photo journals

Why do readers like ASFs?

Readers like ASFs as they offer quick, interesting, bite-size ways of absorbing your content that can offer instant gratification to the reader. They don’t have to be used exclusively in your newsletter and can make a wonderful accompaniment to the more traditional story forms used. They can be used to:

• Show your clients things (watch, listen)
• Explain things
• Make comparisons
• Present information in unique ways
• And best of all, they're easy to share online!

Do ASFs actually work to increase engagement?

Well yes, according to Poynter Institute’s EyeTrack project ASFs not only generate more interest than regular story forms, but they help readers to retain more information.

If you have any other top tips you would like to share - we'd love to hear from you...

How strong is your current profile picture?

There’s nothing worse than being on the receiving end of a soft handshake. You know what we’re talking about, the clammy dead fish introduction where someone places their limp hand in yours and you feel like your holding a lump of jelly. Not good. Unpleasant. Creepy. Memorable for all the wrong reasons. Make sure you maximize the grip strength of your Facebook page by taking full advantage of the often-overlooked profile pic. The competition for mindshare on Facebook has become increasingly steep, and all it takes is one botched first impression to stunt any shot you have at making a quality fan interaction. The odds are that you're under-utilising your available image real estate (yes, the profile pic accepts images up to 180w x 540h). That's plenty of space to promote a weekly special, highlight a “Customer Of The Month”, or just lead eyeballs and clicks to one of your custom tabs. So don't forget to take full advantage of the profile pic, it's a great way to add some strength to your Facebook page without doing any hand exercises. Need some inspiration? Why not search for some of your favourite shops and brands online to see what they are doing, or take a look at the links below and let me know what you think... http://www.facebook.com/gap http://www.facebook.com/ColdicottTraining http://www.facebook.com/burgerking http://www.facebook.com/Sexandthecity http://www.facebook.com/pizzaexpress Profile Picture - instantly recognisable plus great competitions...

How to humanise your company and get people talking about what you do.

There are a few great companies, who we love to talk about. They seem to thrive, whatever they do, people can't help wanting to share how great they are. Their customers are loyal and they buy from these companies time and time again. What have they got that many other larger, corporate companies don't seem to have? Answer - A personality!

Personality matters because people matter.

In this video Rohit Bhargava, senior vice president of digital strategy and marketing at Ogilvy and the author of the book Personality Not Included.

Rohit talks about how to put personality back into your company to tell a better story about what you do, get people to believe in your company and tell everyone about it.

sme_bw2010_rohit_bhargava_v3 from Michael A. Stelzner on Vimeo.

(Check out Social Media Examiner for more information)

How to humanise your company:

• Get your personality back talk to your customers as real people.
• It's not just about the product - it's about the people. Include your staff on your website - people buy from people, your customers don't want to buy a faceless brand. Think of the direction MacDonalds had taken with it's TV ads.
• Identify the employees who are your “accidental spokespeople” Cultivate these people to become a voice for your company - encourage these people to talk freely on Social Media sites.
• Why Innocent Drinks has a great personality - customer centric, ask customers what they want to see in their products - implement customer ideas
• Find the right backstory for your company - are you the 'Inspired Inventor' or 'Ethical Action Taker' trying to make a difference to the world or 'The Entrepreneur' struck it lucky, in the right place at the right time - people like this to because they think, "That could be me!"
• Humanise your company - you can do this by creating conversation using Social Media, blogs, Twitter, Facebook.
• Tell Your Story. Get out and talk you your customers more, do some public speaking, include videos and presentations on your website.

Which companies do it well?

• Magic Whiteboard - http://www.magicwhiteboard.co.uk/
• Muddy Boots Burgers - http://www.muddybootsfoods.co.uk/
• Wiggly Wigglers - http://www.wigglywigglers.co.uk/
• Innocent Drinks - http://www.innocentdrinks.ie/us/
• Dyson Hoovers - http://www.dyson.co.uk/insidedyson/article.asp?aID=clearbin&disType=&dir=&cp=&hf=1&js=1
• Holy Well Spring Water - http://www.holywellspringwater.co.uk
• Rather Inventive - http://www.ratherinventive.com/
• Ninety Five Creative - http://www.ninetyfivecreative.com/

If you would like some advice on how to improve your company image through effective use of social media - please give me a call - Helen 01905 23902 or send me an email helen@coldicottfreelancetraining.com